Any writer will have heard the following advice from Anton Chekov:
If you say in the first chapter that there is a rifle hanging on the wall, in the second or third chapter it absolutely must go off. If it’s not going to be fired, it shouldn’t be hanging there.
I’m reminded of this quotation when reading a different kind of advice: Tips for what to do and what not to do, for those of us producing interactive content for children. In The Art and Science of the Children’s eBook, Dr. Warren Buckleitner advises something similar to Chekhov:
And of course, I think of a page in our own app, Midnight Feast, which features a balloon. Incidentally, the balloon cannot be popped. Nor can the guitar be strummed. The books on the shelf cannot be read. The rug cannot be vacuumed.
I do remember that ‘balloon pops on touch’ was a part of our initial plans for Midnight Feast. Why did we plan it that way? For exactly the reason Buckleitner explains above. But as the story took shape, it made more sense thematically and symbolically, that the interactive part of this page shouldn’t be about balloons popping — which more naturally symbolises the ‘bursting of hopes and dreams’ (this comes later in the story) — but rather this scene became about ‘enclosure’. Roya is locked inside a small house, and so the nesting of the dolls on top of the nested tables are something I wanted the reader to contemplate. So we made those interactive instead. If you touch the dolls they jump inside each other. I coloured them luridly to suggest they might be a hotspot.
The balloon remains as part of the interior decoration, because this is a father trying to create a party atmosphere for his daughter. I justified it at the time as an ironic counterpoint to the main character’s emotions — the balloon has a big smiley face on it, but is upside down, to match Roya’s lacklustre expression.
Should the balloon be pop-able, nonetheless?
The creation of interactive stories is rife with pitfalls, and full of contradictory advice. Counter advice from the very same document cautions against ‘sprinkling an app with hotspots’ that do not support the story:
Why does the reader think that by touching a balloon it must pop? This expectation does not come from real life, because a balloon cannot be burst simply by touching it. A balloon may burst if poked with something sharp, granted, but I would argue that the reader expectation for popping balloons on screen comes not from any real-world analogue but from prior touchscreen experience. Namely, from games.
It is true, however, that when the user expects functionality and doesn’t get it, there is a micro-disappointment. This leads to several more philosophical questions:
- To what extent should creators of interactive books cater to the easily won thrills which follow the user from gaming-world?
- To what extent should we expect readers to ‘work’ for meaning? (By ‘work’, I mean ‘think’ — ‘Why is this part of the screen responsive, but not this one?’)
- When creating artwork for interactive stories, is it better to ‘leave out the balloon’ altogether, if the user expects it to pop? To what extent do we cater to this?
- And which parts of a fictional environment will the user expect to be interactive anyhow? Might this change over time?
- Must the user know exactly what to expect upon first reading, or second? Or should interactive books open themselves up slowly, upon subsequent readings? Will users even read something twice if they must tap without reward?
- Are there ways artists can signal unobtrusively to the reader which elements are hotspots and which are not, perhaps with colour? If I had made the balloon the same hue as the wallpaper, perhaps no one would think to tap it? Then again, would they even notice it?
The user expects the balloon to pop because they have popped many digital balloons on touchscreens before. As end users continue to interact with touch screens, and as touch screens become ever more integrated into our daily lives, no doubt user expectations will evolve. The question is, in which direction? And who is driving the evolution? Developers, of course. The more pop-able balloons that arrive in the touchscreen world, the more balloons will exist to be popped.